How to Purchase our Products

Call: (800) 7-333-TRI(874) or (310) 446-4460
Fax: (310) 475-1533

2961 Veteran Avenue, Los Angeles, CA 90064 USA

The simplest way to order one of our products is to call us on the telephone, and tell us what you want. That way, there is the opportunity to ask any questions, and to make sure you are getting all the items you need. Our phones are manned nearly 24-hours per day, but if you cannot get through, just leave a detailed message on the voice mail, and we will call you back promptly. If you are sure about what you want, you can submit your order by fax, e-mail, or our online shopping cart system (which you can use to generate informal quotes as well as to place orders)! To process an order, we need some information about the end-user, the Principal Investigator, the Purchasing Agent / Buyer, and the Accounts Payable Department where we can send invoices. If you have more than one of these roles, just let us know and we can duplicate the information into multiple fields! Please provide the following information:

  • The name of the end-user who is requesting the product
  • The telephone number and e-mail address of that person
  • The exact address to mail a letter to the end-user
  • The name of the Principal Investigator for the lab where the product will be used
  • The PI's telephone number and e-mail address
  • If you are a Purchasing Agent, ordering for the above, your name and telephone number and e-mail address
  • The Purchase Order Number we can use for Shipping and Billing or a reference number of your choosing in the case of a credit card order
  • The exact address that should be used on the shipment
  • The exact mailing address that should be used to submit our invoice - in addition to the mailing address, if it is possible to e-mail the invoice in pdf form, please tell us the e-mail address... or even a fax number... because physically printing and mailing the invoice has the largest carbon footprint and overhead cost.
  • Optionally, a website address for the Lab or the PI
  • Optionally, if this is your first order, how you heard about Tritech Research

We group orders by Lab Principal Investigator. If your lab has ordered before, tell us, and we can process your order very quickly by copying the above information from our existing database. We require prepayment for orders shipping to addresses outside the U.S.A. and for orders shipping to private individuals and small companies who have not previously ordered from Tritech Research and established credit. In those cases, please contact us for a quotation that includes any shipping and banking charges that may apply, so that you can submit the correct full payment. We can process Credit Card transactions for orders within the USA, but please note that the prices on our website include a cash discount that does not apply to Credit Card purchases. If you will use a Credit Card for your purchase, contact us for the non-cash/PO discounted price. Please note that we do not accept credit cards for international orders.

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